We aim to despatch goods within 48 hours of an order being placed. Orders are despatched using Royal Mail 48 Tracked or courier (packages over 2kg). A delivery fee of £2.99 is charged on orders under £20.00. Orders greater than this value qualify for free delivery.

Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store. We hope you'll love your Superdrug Marketplace order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. This excludes the following: - Perishable items (e.g. food and baby milk) - Medicines - Items personalised for you - Sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered). Returned items must be unused and in their original packaging. Please use the label provided in the parcel. If no label is available please raise a return request via your online account or shipment confirmation email. If a refund is approved it will be processed and a credit will automatically be applied to your credit card or original method of payment.