‘Shop Live’ allows you the benefits of shopping from the comfort of your home or desk, but with the assistance of the Superdrug team. Our fragrance and cosmetics experts are on hand to help you find the product or fragrance for you, or as a gift for others. Hit the ‘Shop Live’ button and connect to one of our team who can guide you to making a great choice, that can be delivered to your door!
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‘Shop Live’ allows you the benefits of shopping from the comfort of your home or desk but with the assistance of the Superdrug team. Our fragrance and cosmetics experts are on hand to help you find the product or fragrance for you, or as a gift for others.
Hit the ‘Shop Live’ button and connect to one of our team who can guide you to making a great choice, that can be delivered to your door!
There is no need to share any personal details at all during your ‘Shop Live’ call. If you’re looking for help with cosmetics or fragrance you might be asked about preferences or existing faves, but there’ll never be any need to share any other details with the team.
If we help you find something you like, you are able to add the product to your basket and complete the payment process as normal via Superdrug.com
You won’t be on camera during your ‘Shop Live’ call.
However our team will be on camera on during the call so that they can show you product options.
If you have a query or would like to speak us visit our Customer Contact centre
Our team are available from 12pm – 7pm Monday – Saturday and from 11am – 4pm on a Sunday..
When you click to speak to the Shop Live team and you see a green light, we are ready to take your call.
We want to make sure our customers and colleagues have a safe and enjoyable experience at Superdrug. This is why our ‘Be Kind, Shop Kind’ campaign is so important to us, it reminds everyone to be respectful to each other whilst shopping, even online. #BeKindShopKind
