UK Mainland only: FREE 1-2 working days on orders over £50. Standard shipping rate is £5.20 for all orders under £50. If you order before 1pm on a weekday, your parcel will be dispatched on the same day; otherwise it will be shipped the next day. If you order after 1pm on Friday, your parcel will be collected on the following Monday or Tuesday (depending on bank holidays). All orders are treated with the greatest care during the picking and packing process. Our Distribution Team verifies that the products packed are correct, in good condition, and complete. However, accidents and errors may still occur. If you are experiencing an issue with your order, please contact our Customer Service Team (hello@wearegmys.com) they will do everything they can to support on the matter.

We hope you’ll love your Superdrug Marketplace order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. This excludes the following: perishable items (e.g. food and baby milk), medicines, items personalised for you, sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered). Returned items must be unused and in their original packaging. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email.