DELIVERY GENERAL INFORMATION: All orders are subject to product availability. If a product you have ordered is out of stock, we will notify you via email immediately. We will also advise you when the item will be back in stock (if applicable) or we will issue you a full refund for that product via your original method of payment method. WHERE WE DELIVER TO: Products shown on here are only available for us to deliver to the United Kingdom. Promotional codes will be added to products you have purchased only, not shipping costs unless stated otherwise. DAMAGED ITEMS OR LOST ITEMS IN TRANSIT: We accept no liability for any damage or loss incurred by the customer or a third party due to delivery, late delivery, non-delivery or any other circumstances no matter how such damage or loss was caused. On all tracked items we will be happy to find out any information from the carrier service of any concerns or enquires you may have about your items. We recommend tracking your purchase goods at all times. CONTACT US: If you have any enquires or concerns regarding this information, please don’t hesitate to contact us as we would be delighted to help. Please contact us via: Email: DELIVERY GENERAL INFORMATION: All orders are subject to product availability. If a product you have ordered is out of stock, we will notify you via email immediately. We will also advise you when the item will be back in stock (if applicable) or we will issue you a full refund for that product via your original method of payment method. WHERE WE DELIVER TO: Products shown on here are only available for us to deliver to the United Kingdom and EU addresses currently. Promotional codes will be added to products you have purchased only, not shipping costs unless stated otherwise. DAMAGED ITEMS OR LOST ITEMS IN TRANSIT: We accept no liability for any damage or loss incurred by the customer or a third party due to delivery, late delivery, non-delivery or any other circumstances no matter how such damage or loss was caused. On all tracked items we will be happy to find out any information from the carrier service of any concerns or enquires you may have about your items. We recommend tracking your purchase goods at all times. CONTACT US: If you have any enquires or concerns regarding this information, please don’t hesitate to contact us as we would be delighted to help. Please contact us via: Email: sales@beautystoreonline.co.uk Phone: (0) 208 893 7096

We hope you'll love your Superdrug order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resealable condition within 28 days of receipt. This excludes the following: • perishable items (e.g. food and baby milk) • Medicines • Items personalized for you • Sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered) Returned items must be unused and in their original packaging. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email.