Cut off is 12pm

Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Returns must be sent back to the Marketplace seller within 28 days of receipt. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store. WANT TO RETURN YOUR ITEM? You have 28 days from receipt of your item to initiate a return. We accept returns for all orders, provided they are in pristine condition - unopened, unused, and with any seals intact. To receive a full refund, please arrange for the postage of the item(s) back to us. MAKING A RETURN Please send your returns to the following address: Metro Health & Beauty Ltd
, Unit 4 Innovation Park, 89 Manor Farm Road
, Wembley HA0 1BA Remember to keep the receipt of postage, as we are not liable for items that do not reach us. Include your order number or details on the address label or inside the parcel to ensure we can identify your return and process the refund swiftly. DAMAGED, FAULTY, OR INCORRECT ITEMS? If you receive a damaged, faulty, or incorrect item, please contact our customer service team at info@mhbl-distribution.com. Our team will resolve the issue on a case-by-case basis. Please provide photographic or video evidence to help us process your claim as quickly as possible. PROCESSING OF REFUNDS Once we receive your returned goods, we will process your refund and notify you via phone or email. This process can take up to 7 working days from the date we receive the return. If you do not receive your refund within 10 working days after your item has reached us, please contact our Customer Service team at info@mhbl-distribution.com.