All orders will be processed by the next working day and sent on a Royal Mail Tracked 48 delivery service. Orders are dispatched Monday-Friday only, excluding bank holidays. Once your item has shipped, you can track your delivery with Royal Mail by adding your Tracking Number https://www.royalmail.com/track-your-item Your tracking number can be found on your shipping confirmation email.

We hope you’ll love your Superdrug Marketplace order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. This excludes the following: perishable items (e.g. food and baby milk) medicines items personalised for you sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered) Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Returned items must be unused and in their original packaging. Returns must be sent back to the Marketplace seller within 28 days of receipt. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store.