Christmas/Holiday Closing Dates & Times: Friday 23rd December 2022 - Open until midday Saturday 24th December - Closed Sunday 25th December - Closed Monday 26th December - Closed Tuesday 27th December - Closed Wednesday 28th December - Open Thursday 29th December - Open Friday 30th December - Open until midday Saturday 31st December - Closed Sunday 1st January - Closed Monday 2nd January - Closed Tuesday 3rd January 2023 - Open Happy Holidays :) We will deliver to the delivery address specified on your order and confirmed in our Order Acceptance. We are unable to accept changes to the delivery address. It is your responsibility to make sure that someone is available to receive delivery and sign for items that require signature on delivery. We are not able to deliver to PO boxes. Our typical delivery times for delivery to addresses in the UK (subject to Order Acceptance) are: - Standard Delivery – (3-5 days) working days from the date of order Delivery times are approximate. Deliveries to the Scottish highlands may take longer.. We reserve the right to divide your order between different packages and to deliver in installments. Please note Royal Mail is currently experiencing delays across its network.

We hope you love your Superdrug Marketplace order, but if you want to return any of it, we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. These exclude the following: • perishable items (e.g. food and baby milk) • medicines • items personalized for you • sealed products that are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered). Returned items must be unused and in their original packaging. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipping confirmation email. 2. You may exercise your right by contacting us in writing through our Contact Us page or write to us at: Tony Maleedy Hair, c/o Promotional Handling Ltd, Dragon Works Ind Est, Henfaes Lane, Welshpool, Powys, SY21 7BE, United Kingdom 3. You must take reasonable care of any items that you want to return and must send them back to us at your own risk and expense. You may like to use a recorded delivery service to ensure that items arrive safely. This is particularly recommended for higher value items. 4. We will give a full refund of the price you paid for items that are returned under Condition 11.1 (of our Terms & Conditions) within thirty (30) days. This refund will include our delivery charge unless the returned items were delivered to you with other products that you have not returned. We cannot refund the costs of any associated pre-delivery service such as gift-wrapping. If we delivered the returned items to you in error, we will cover the reasonable return postage costs (and may provide you with a pre-paid return label for this purpose). We reserve the right to deduct our reasonable direct costs of recovering products that you fail to send back under Condition 11.3 (of our Terms and Conditions from any refund that we may give. We may be entitled to claim compensation from you if you fail to take care of the products before returning them to us. 5. In the unlikely event that you receive items that you did not order, or that are damaged or defective, or that are not in the quantity you ordered, you should contact us at our Contact Us page. We will provide you with details of how to return the products concerned. We will take back (at our cost) any items delivered in error and, at our option, refund or make-up any shortfall and refund or replace any damaged or defective items. Please note that we do not replace or refund products that are not defective, but have simply suffered fair wear and tear or if you are sensitive to any of the ingredients. 6. The above rights of return do not affect your statutory rights in relation to any problem with your order or the products you receive.