we ship Royal Mail 24 or 48 hours tracked, orders placed before 12.30 will be processed the same working day, any after this cutoff will be processed the next working day. processing days are Mon- Fri excluding bank holidays.

We hope you'll love your Superdrug order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resealable condition within 28 days of receipt. This excludes the following: • Perishable items (e.g. food and baby milk) • Medicines • Items personalized for you • Sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered) Returned items must be unused and in their original packaging. Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Returns must be sent back to the Marketplace seller within 28 days of receipt. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store.