We offer Standard delivery for UK Mainland customers. Using a tracked 48 service.

We hope you’ll love your Superdrug Marketplace order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. This excludes the following: • perishable items (e.g. food and baby milk) • medicines • items personalised for you • sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered) Returned items must be unused and in their original packaging. When requesting to return an item, please provide a brief reason for the return and your order number. Then please post the item back to us at the following address: IK House, Queensway North, Team Valley Trading Estate, Tyne and Wear, NE11 0NY We advise you to return the item with tracked delivery to ensure it finds its way back to us. Please take care to package the item so that it is returned in the condition it was received. Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Returns must be sent back to the Marketplace seller within 28 days of receipt. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store.