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Our Vision and Mission

People are at the heart of our business

Our four core values: Customer Service, Teamwork, Learning, and Honesty are what make us super.

We take responsibility for the choices we make and our impact on the world around us, driving positive change in our communities and our industry.

Our VISION and MISSION

Our vision: To be the best in everyday accessible beauty and health

Our mission: To be our customers’ first choice in up to the minute beauty and health, loved for value, choice, friendly advice and fun

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SUPERDRUG TODAY

There’s so much to be proud of when we look at the Superdrug of today:


OUR STRATEGIC PILLARS

At Superdrug we believe business should be a force for good. We integrate; Environmental, Social and Corporate Governance into every decision we make and these pillars form the heart of our business’

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Store Segmentation

modernising and optimising the 790 strong Superdrug retail estate.
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Offline plus Online

delivering a seamless, integrated experience that best serves the needs of today’s customers.
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Global Own Brands and Exclusives

listing up-to-the-minute ‘Only At’ Superdrug products, known for quality, efficacy and price.
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Healthcare

offering best-in-class healthcare products and services, to care for UK communities.
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Future Fit

introducing new technologies to streamline store systems and maximise services and sales.
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Doing Good Feels Super

recognising the power we have to make a real impact on the world around us.
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Customer Obsessed

promising to be an inclusive retailer, who puts the customer at the heart of everything that we do.
Our aim is to inspire That Superdrug Feeling in everyone who encounters our business, whether customer, supplier, partner or colleague. That Superdrug Feeling will always be unique – fun, trend, value, choice, expert - but its overall meaning lies in making the very best in accessible beauty and health equality available to all, every day.

- Peter Macnab, Chief Executive Office

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  • Meet the team behind our brand
  • Part of the A.S. Watson Group